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Garage Door Opener Troubleshooting, Palatine
Location:
PalatineCustomer:
Kane TottonService Request:
The Tottons’ garage door opener refused to work, and its self-diagnostic lights reported a broken spring. Both of the door’s springs were well installed and in perfect condition.
Our Solution:
The wiring connecting the garage door opener to the spring assembly and drive was in fine shape. We tried rebooting the opener from factory settings and programming it anew, but it still reported a broken spring. We had to replace the motherboard and try again, and this time it worked.
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